Serene Psychiatry Privacy Policy

Last Updated: 9/16/2026

1. Information Collection and Use

We collect personal information you provide directly to us, such as your name, email address, phone number, and health information required to provide care. This information is collected when you fill out intake forms, register through our CharmHealth patient portal, or communicate with our staff.

2. Mobile Phone Information & Text Messaging

By providing your mobile phone number, you consent to receive SMS/text communications regarding your healthcare, including appointment reminders, account updates, care plans, and general administrative notices.

3. Third-Party Sharing Disclosures (10DLC Compliance)

We prioritize patient confidentiality. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Protection

We implement security measures designed to safeguard your personal health information (PHI) in compliance with HIPAA and relevant privacy standard regulations.

Contact Us

If you have questions about this policy, please contact us at makala@serenepsych.org.